Privacy Policy

Synergic Mind

Effective Date: July 27, 2026

Last Updated: July 27, 2026

Introduction

Synergic Mind ("Synergic Mind," "we," "our," or "us") respects your privacy and is committed to protecting the confidentiality and security of your personal information and protected health information.

This Privacy Policy describes how information is collected, used, disclosed, and protected when you visit our website, communicate with our practice, request services, or receive psychiatric care through Synergic Mind.

Synergic Mind is a healthcare practice providing psychiatric evaluation, diagnosis, treatment, and related services. Because we provide healthcare services, certain information we collect may be considered Protected Health Information ("PHI") under the Health Insurance Portability and Accountability Act ("HIPAA") and other applicable privacy laws.

This Privacy Policy applies to information collected through our website, online forms, electronic communications, telepsychiatry services, and interactions with our practice.

Information We Collect

We may collect several types of information depending on how you interact with our practice.

Information You Provide Directly

This may include:

• Name

• Date of birth

• Contact information, including phone number, email address, and mailing address

• Appointment requests and scheduling information

• Medical history

• Psychiatric history

• Medication history

• Treatment history

• Symptoms and concerns

• Laboratory and Radiological images or reports

• Information related to mental health evaluation and treatment

• Information provided through intake forms

• Billing and payment information

• Communications within our practice

Protected Health Information

When you become a patient of Synergic Mind, information related to your healthcare may constitute Protected Health Information (PHI). PHI may include information about:

• Your physical or mental health

• Psychiatric diagnoses and medical history

• Medications and treatment plans

• Healthcare services provided

• Communication related to your care

• Payment for healthcare services

We protect PHI according to applicable federal and state privacy laws, including HIPAA when applicable.

Information Collected Automatically Through Our Website

When you visit our website, we may automatically collect certain technical information, including:

• Internet Protocol (IP) address

• Browser type

• Device information

• Operating system

• Pages visited

• Date and time of website visits

• Referring website or search terms

This information may be used to improve website functionality, security, and user experience.

How We Use Your Information

Synergic Mind may use information collected through our website and healthcare services for purposes including:

Providing Healthcare Services

We may use your information to:

• Provide psychiatric evaluations

• Develop treatment plans

• Provide medication management when appropriate

• Monitor treatment response

• Communicate regarding your care

• Coordinate care when appropriate and permitted

Practice Operations

We may use information for:

• Scheduling appointments

• Administrative activities

• Quality improvement

• Maintaining medical records

• Responding to questions and requests

• Managing payments and billing

Legal and Safety Requirements

We may use or disclose information when required or permitted by law, including circumstances involving:

• Protection of patient safety

• Prevention of serious harm

• Mandatory reporting obligations

• Court orders or legal proceedings

• Regulatory requirements

Protected Health Information and HIPAA

As a healthcare provider, Synergic Mind follows applicable privacy requirements regarding Protected Health Information.

HIPAA provides protections regarding how healthcare information may be used and disclosed. Information related to your psychiatric care will be handled with appropriate safeguards consistent with applicable professional and legal standards.

Synergic Mind may use or disclose PHI without additional authorization when permitted by law, including for:

• Treatment purposes

• Payment activities

• Healthcare operations

• Emergency situations

• Public health requirements

• Legal obligations

Additional information regarding your HIPAA rights is available in our Notice of Privacy Practices, which is provided to patients as required.

Confidentiality of Psychiatric Care

We recognize that psychiatric care involves highly personal and sensitive information. Synergic Mind is committed to maintaining the confidentiality of information shared during treatment and taking reasonable steps to protect patient privacy.

However, there are limited circumstances where disclosure may be required or permitted by law, including situations involving safety concerns, legal requirements, or other exceptions recognized under applicable regulations.

Telepsychiatry and Electronic Communication

Synergic Mind provides psychiatric services through telehealth technology.

Telepsychiatry allows healthcare services to be provided remotely using electronic communication systems. While we use reasonable safeguards designed to protect privacy and security, no electronic communication system can be guaranteed to be completely secure.

Patients should:

• Use private locations when participating in telehealth appointments

• Protect their login credentials and devices

• Avoid sharing sensitive medical information through unsecured methods when possible

Website contact forms, email communications, and appointment requests are not continuously monitored and should not be used for urgent medical concerns or emergencies.

If you are experiencing an emergency, call 911, go to the nearest emergency department, or contact the 988 Suicide & Crisis Lifeline.

Use of Third-Party Services

Synergic Mind may use third-party service providers to support healthcare operations, including:

• Electronic health record systems

• Scheduling and imaging platforms

• Telehealth platforms

• Payment processors

• Website hosting services

• Communication services

These vendors may process information necessary to provide their services. When applicable, we seek to use vendors that provide appropriate privacy and security protections.

Synergic Mind does not sell your personal information.

Website Analytics and Cookies

Our website may use cookies or similar technologies to improve website performance and understand how visitors interact with our website.

These technologies may collect information such as:

• Website usage patterns

• Device information

• General geographic information derived from IP addresses

You may be able to control cookie settings through your browser preferences.

Information Security

Synergic Mind uses reasonable administrative, technical, and physical safeguards designed to protect personal information and Protected Health Information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

Synergic Mind retains medical records and related information according to applicable federal and state laws, professional standards, and healthcare record retention requirements.

The length of time information is retained may vary depending on the nature of the information and applicable legal requirements.

Your Privacy Rights

Depending on applicable laws and your relationship with Synergic Mind, you may have rights regarding your information, including:

• Requesting access to your medical records

• Requesting corrections to your information

• Requesting restrictions on certain uses or disclosures

• Requesting confidential communications

• Receiving information about certain disclosures

• Filing a complaint regarding privacy practices

Additional information regarding patient privacy rights is available in our Notice of Privacy Practices.

Children's Privacy

Synergic Mind primarily provides services to adults unless otherwise specified.

We do not knowingly collect personal information from children through our website without appropriate consent or authorization.

No Emergency Services

The Synergic Mind website and online communications are not intended for emergency psychiatric care.

Do not use this website, email, or online contact forms for urgent safety concerns.

If you or someone else is experiencing an emergency, call 911 or seek immediate emergency medical assistance.

Changes to This Privacy Policy

Synergic Mind may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or healthcare services.

The updated version will be posted on this website with the revised effective date.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Synergic Mind
(425) 866-8760

www.synergicmind.one

End of Privacy Policy